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Shipping & Returns

Canada - Ontario & Quebec

Ground FREE Shipping on orders over $750
**Oversize boxes carry an additional oversize charge included in shipping cost.

Ground, 1-3 Business days
(For less time-sensitive shipments in two or more business days).

Delivery Methods 

UPS, Puralator, CanPar

Insurance on Parcels is FREE for the 1st $100.00 additional insurance can
be purchased at the carrier rates on request.

Canada - Everywhere Else:

Subject to shipping qoute

USA
  

Delivery Methods (weight dependant)
UPS, Fedex, Puralator, CanPar
 

Insurance on Parcels is FREE for the 1st $100.00 additional insurance can
be purchased at the carrier rates on request
 

Returns Policy

You may return most new, unopened items within 14 days of delivery
for a full refund subject to condition. 

Carp Kit will also pay the return shipping costs if the return is a result
of our error (you received an incorrect or defective item, etc.).

Please do not return any products until an RMA# is provided which may
result in a restocking fee.

You should expect to receive your refund within four weeks of giving
your package to the return shipper, however, in many cases you will
receive a refund more quickly. This time period includes the transit
time for us to receive your return from the shipper (6 to 12 business days),
the time it takes us to process your return once we receive it (3 to 5 business days),
and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using
the "Complete Orders" link under the My Account menu and click the Return
Item(s) button. We'll notify you via e-mail of your refund once we've received and
processed the returned item.

Although we check all products prior to shipping returns are gladly accepted for
defective products subject to warranty adjudication.


Shipping

We ship within North America Only. Note that there maybe restrictions on specific products.
 

Please also note that the shipping rates for many items we sell are weight-based.
To reflect the policies of the shipping companies we use, all weights will be rounded
up to the next full pound.

Damages during transit, we use protective packaging and tubes for all shipments to
minimise the risk of potential damages and breakages, if by chance your delivery
shows signs of external damage to packaging
a photograph is required for claims
and also when signing for receipt of damaged box indicate condition also.
 

All products ship from Canada, occasionally a product may be dropshipped for example
special order for a non stocked item.

Carp Kit International
1020 Kennedy Circle, Hawthorne 30017
Milton, Ontario
L9T0L8
Canada.
 

Shipping & Returns last modified 11/15/2017