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Shipping & Returns

Canada - Ontario & Quebec

Ground FREE Shipping on orders over $500
**Oversize boxes have a flat rate charge
**Handles $9.50, Rods $11, Bivvies $17, Chairs $19, Bed Chairs $39

Flat Rates Currently Offered and subject to change  

Ground, 1-3 Business days
(For less time-sensitive shipments in two or more business days).

Same Business Day Shipping , 1 - 2 Business days Delivery depending on location(Monday - Friday)
(Orders placed by 9 am same day)

Delivery Methods
UPS, Canada Post, Fedex, Puralator, CanPar

Insurance on Parcels is FREE for the 1st $100.00 additional insurance can be purchased at the carrier rates on request


Canada - Everywhere Else:

Ground FREE Shipping on orders over $800.00

**Oversize boxes have a flat rate charge
**Handles $9.50, Rods $11, Bivvies $17, Chairs $19, Bed Chairs $39


 USA - New lower shipping rates

 

 

Delivery Methods (weight dependant)
UPS, Canada Post, Fedex, Puralator, CanPar

 

Insurance on Parcels is FREE for the 1st $100.00 additional insurance can be purchased at the carrier rates on request

 

Returns Policy

You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Please do not return any products until an RMA# is provided

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (6 to 12 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Returns are Gladly accepted for defective products

Shipping

We ship within North America Only. Note that there maybe restrictions on some products


Orders placed by 10am monday to friday will ship same day, orders placed after noon will ship next day, certain exceptions may cause delay beyond our control for example bad weather, courier unable to collect.

 

Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

damages during transit , we use protective packaging and tubes for all shipments to minimise the risk of potential damages and breakages, if by chance your delivery shows signs of external damage to packaging

a photograph is required for claims and also when signing for receipt of damaged box indicate condition also.

 

All products ship from Canada, occasionally a product may be dropshipped for example special order for a non stocked item.

Carp Kit International
1020 Kennedy Circle, Hawthorne 30017
Milton, Ontario
L9T0L8
Canada.

 

Shipping & Returns last modified 11/09/2015